Privacy Policy and User Data Protection
Your privacy matters—learn about our policies
What Personal Information Is Collected
We collect only the information necessary to deliver and improve our services. Collection occurs when you use our platform, contact support, or subscribe to updates.
-
→Contact details such as name, email, and phone number
-
→Device and user account information
-
→Platform usage details and analytics
-
→Customer support tickets and correspondence
-
→Preferences or notification settings
Your information is never sold to advertisers. We use it solely to provide relevant signals, secure access, and responsive user support.
How We Use Your Information
Your personal data helps us tailor recommendations, safeguard accounts, and respond efficiently to user inquiries. It also enables future feature improvements based on usage insights.
Data is processed under strict security standards, including encryption and access controls. We periodically audit data practices to comply with Canadian privacy laws.
Your Rights and Choices
You have full access to your personal data, with options to update or request deletion. We respect all rights under Canadian privacy laws, including the right to data portability.
Right of Access
You can request a copy of your personal information anytime.
Right to Rectification
If your data is incorrect or incomplete, you can have it corrected.
Right of Erasure
You may ask us to delete your data at any time.
Right to Portability
You may obtain and reuse your personal data for your own purposes.
Information Sharing and Disclosure
We do not sell your personal information. In some cases, we share data with trusted technology partners for secure processing.
Third-party processors are bound by strict agreements to use your data only as instructed. Information is never shared for marketing without consent.
Security and Protection Measures
Your privacy is protected by robust encryption, multi-factor authentication, and regular security assessments. Only authorized staff have access to sensitive information.
We are committed to ongoing compliance with Canadian data protection requirements, reviewing processes regularly for improvements.
Contact for Privacy Matters
Address: 2001 Boulevard Robert-Bourassa, Montreal, QC H3A 2A6 Canada
Phone: +1-314-815-1473
Email: content@miravolyntex.com